Moderator Cheat Sheet

• Reset a password - Change a user's password.
• Unlock an account -  User account is locked, likely due to exceeding the allowed number of of login failures. 
• Add a new user - Manually create a new user account.
• Update user account - Update account information.
• Update member type - Depends on attendee role during the event.
• Update a session -  Add and edit session details such as description, start and end times, and location.
• Add speaker to a session - Added speaker profiles will be listed against their assigned session on the Agenda.
• Add an exhibitor or sponsor contact -  Contacts will be listed on the exhibitor and/or sponsor page, and can edit the company profile and collect leads.
• Update an exhibitor/sponsor description - Change logos, add description, add social media/website links, and more.
• Broadcast messages - Allows direct communication to any number and combination of users.
• Remove a user - User accounts can be removed from an event. Please contact support if a user requests to have their account removed completely from the Zerista system.
• Send invite/reminder emails - Send emails users access the website and app
• Moderator's Guide to Issue & Error Reporting - If you need help with additional troubleshooting, follow this guide to report an issue.
• Send your database to Zerista - For additional troubleshooting, a Zerista team member may ask you to send in your app database.