How to Lock/Unlock an account


Our system will lock a user out of their account if they have unsuccessfully tried to log in to their account 10 times. If that's the case, the last button underneath the user's details will display 'Unlock', and upon clicking on it you will have unlocked the user's account. 


Similarly, you can choose to lock someone's account if you no longer want them to have access to their account. 

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