Though date and time format on the mobile app is determined by the individual user's device settings, it can be altered to on the event website to reflect the standards of the event's location.
First, log in to the admin of your website (https://<youreventname>.zerista.com/admin).
Go to Settings<Conference. On the right column you will see Time Settings, where you can alter the timezone, time format, date format, and event start and end dates. Clicking the "view time and date format options" link will open a document that outlines the values and options used for formatting the time and date in their respective fields (see below).
Once the correct format has been entered in the settings page, scroll to the bottom of the page and click Save.
Note: These changes are for updating the format display on the website and android. The users iOS phone settings will determine how the data/time is displayed to them in the app. (Example: i live in the UK and use military time so ill see dates as dd/mm/yy and 24 hr clock)
If you require any further assistance, please reach out to your Zerista Project Manager!