Attendees List - Actions - Reset Password

We all know the feeling. You try to log into your account, and haven't the slightest clue which of your 50 passwords it is supposed to be. When the users are unable to log in, here is how you help them out

  1. Login to admin
  2. Click on the Attendees tab on the left
  3. Find the attendee you would like to set a password for
  4. Click on their ID Number (blue number to the left of their first name)
  5. Scroll down and click on Password
  6. Set their password and click Save
  7. Be sure to let them know what you set their password to as the system does not send an email to them letting them know their password has been reset
  8. Upon login the user will be asked to reset their password from this reset


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk