If you experience any issues accessing Zerista applications or event websites, please make sure you are meeting the following requirements.
Web Browser:
- Firefox
- Chrome
- Safari
Please make sure that your browser is updated to the newest version.
Phone and Tablet Requirements:
- Android 5.0 or newer
- iOS 11 or greater
Apps are unavailable for Blackberry, Amazon, and Windows phones. Instead, please open the mobile website in your internet browser.
Event Wifi Requirements: (Info for Event Moderators)
- It is recommended that the event WiFi supports roughly 1.5x the number of participants at an event; a number of participants will likely connect multiple devices.
- Be sure to check with venue staff for their input and suggestions.
Frequently Asked Questions: (Info for Event Moderators)
- Are you going to be announcing attendees to download the app all at once?
- No, there will not be a mass announcement, people will have the app downloaded and new users will be downloading throughout the course of the event.
- Is the app designed to work as a self-contained app? If so, what is the size of the app?
- The app is ~13MB to download. This can vary depending on customizations made for your event (which are very rare) and your graphics sizes.
- Will the app be making constant request to a host site? If so, how much data (in kbps) does each request need to receive?
- Upon install the app downloads data which is a 1MB file but is gziped for transmission and is about 100KBs.
- Is the app a published app, is it hosted at your company server?
- It has to be downloaded from Apple's servers using iTunesConnect or Google's servers using GooglePlay.
- How long does it take to download the app on a 1Mpbs pipe?
- 1 user
1Mpbs
13MBs
(13*8/1) = 104 seconds