Please note that our support center is meant specifically for the event platform, meaning the mobile app and event website. We can assist you right away with any issues and questions concerning platform functionality, information, bugs, login troubles, etc..
If you come to us with questions about event registration, badges, payment/receipts/refunds, credit allocation, booth purchasing, upcoming event details, or any other event-specific information, we will more than likely direct you to the event organizer.
We pride ourselves on our prompt response-time, but please allow up to one business day to receive a response to your request.
If you are a current client and have questions or requests concerning app content and features, please reach out directly to your project or account manager!